Telephone counselling was one of the earliest ways that clients could work remotely and for many it remains the first choice. Despite the ubiquity of video conferencing etc phone calls are less prone to technological hiccups and appeal to a different client base. 

Telephone work offers visual anonymity which may be important for some and offers both client and counsellor more flexibility over where the session takes place.

In the same way as online meetings, phone calls can be convenient and fit in to busy schedules.  They can even be arranged to take place during a lunch break if necessary. 

Phone calls can be easier not only due to practical concerns but also as a way of supporting people with anxiety or for those who prefer this method of talking rather than through a screen. You may want to walk and talk or finding privacy might be easier on the phone. 

You may be going through a particularly difficult situation: separation, trauma, or other huge life change or you may just have the feeling that something isn’t quite right without knowing how or why. It can feel like everything is a knot of confused feelings, impulses and images. You might have ideas or reactions which lead to unwanted actions. Or you might be feeling stuck and want to find a way through.

Whichever way you choose to have your sessions discretion and complete confidentiality are guaranteed. As a BACP accredited counsellor I uphold all the ethical requirements of the profession. In my 10 years’ experience of counselling I have worked with people experiencing a wide range of difficulties including anxiety, depression, low self-esteem, co-dependency, loss, bereavement, eating disorders, anger management, P.T.S.D, substance misuse, family breakdown, relationship issues, suicidal ideation, transgender issues, historic or present day abuse and many others.